Kindred Rewards is our loyalty programme designed to thank you for growing with us. Earn points with every purchase, redeem rewards, and unlock additional benefits as you progress through our membership tiers.

Yes, Kindred Rewards is completely free to join. Simply create an account to start earning rewards.

Yes! You’ll receive 100 Welcome Points when you successfully join Kindred Rewards.

Yes. Kindred Rewards points can be earned and redeemed on purchases made through our website and at our KAYS+KINS flagship store.

Members earn points on eligible purchases made online and in-store.

• Silver: Earn 1 Point for every RM1 spent
• Gold: Earn 1.5 Points for every RM1 spent
• Platinum: Earn 2 Points for every RM1 spent

Points are typically credited after your order has been fulfilled and are visible in your account shortly thereafter.

Yes. Kindred Rewards points are valid for 12 months from the date they are earned. Any unused points will expire after the validity period.

Spend RM1,000 within your membership period to unlock Gold membership and enjoy accelerated points earning and additional member benefits.

Spend RM2,500 within your membership period to unlock Platinum membership and enjoy our highest points earning rate and exclusive privileges.

Membership tiers are valid for 12 months from the date you join or upgrade.

No. Kindred Rewards is exclusively available for purchases made directly through KAYS+KINS online and at our flagship store. Purchases made through authorised stockists, retailers, marketplaces, or third-party partners are not eligible for points earning or redemption.

No. Points can only be redeemed on purchases made directly through KAYS+KINS online or at our flagship store and cannot be used at authorised stockists or retail partners.

No. Kindred Rewards points cannot be earned or redeemed on purchases made at Baby Expos, trade shows, pop-up events, or other temporary event locations, unless otherwise stated.

Points earning and redemption are exclusively available for purchases made directly through the KAYS+KINS website and our flagship store.

Yes. Kindred Rewards points can be earned on eligible sale and promotional items unless otherwise stated.

Points are awarded based on the final amount paid after any discounts, promotions, vouchers, or reward redemptions have been applied.

No. Kindred Rewards accounts and points balances cannot be combined, transferred, or merged between multiple accounts.

No. Kindred Rewards points are non-transferable and can only be used by the account holder.

You can view your available points balance, membership tier, and rewards by adding your Kindred Rewards membership card to your Apple Wallet or Google Wallet. Simply scan the QR code provided to add your digital membership card to your phone, where your current points balance and redeemable rewards value will be displayed for easy access anytime.

Reward vouchers redeemed using Kindred Rewards points may not be combined with selected promotions, discount codes, bundles, gift-with-purchase offers, or other special campaigns unless otherwise stated.

Any points earned from returned, refunded, or cancelled orders will be deducted from your Kindred Rewards balance accordingly.