SHIPPING POLICY

Malaysia And Singapore Deliveries

Standard order processing time : 1-2 business days*
Kindly allow up to 3 business days for us to process your orders efficiently during sale seasons.

Custom Pieces: 3-5 business days

 

 

 

International Shipping

We currently offer shipping services to the countries below:

  • Australia
  • United States
  • Hong Kong
  • Vietnam
  • Thailand
  • South Korea

Shipping charges will be automatically calculated in the shopping cart after you select the shipping country in the checkout page. Please note that all charges will be displayed and processed in Malaysian Ringgit (MYR) during checkout. *

International Taxes And Duties

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. We recommend checking with the relevant authorities in your country (or the designated country of the order) for any charges.

Customs duties vary by country, so please contact your local customs office for more information.

Kays+Kins is not responsible for these charges and will not issue refunds for item(s) returned to us due to unaccepted, undelivered, or other reasons unless otherwise agreed upon with Kays+Kins in advance.

Note:
Transit time is typically standard; however, it may vary due to unexpected factors such as holidays, postal delays, and customs clearance procedures.

We provide tracking numbers for all orders, which will be sent to your email once your order has been dispatched. For the most up-to-date information regarding your shipment's status, please refer to the tracking link we've provided.


Other inquiries? Let's chat.

Please email us at hello@kaysandkins.com OR

Whatsapp us at +603-7972 6535